Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. Sales tax is charged according to the province or territory to which the item is shipped.
Our products’ quality and customer satisfaction are extremely important to us. All items are inspected before leaving our hands, but unintentional mistakes and damage during shipping may happen. Should you find that the product ordered does not meet your expectations, please kindly contact us at your earliest convenience so that we can arrange a replacement, refund or credit.
For reasons other than damaged merchandise, full refunds (less shipping fees) or store credit will be issued, provided the goods are returned in original condition, including packaging, within 30 days. Feel free to e-mail, text or call with your concerns. Be sure to include all your personal and refund details plus the reason for the return and whether you would like to exchange or receive a credit on your account with us.
Ship to the closet location to you:
USA: Orethic.com 560 Little Lake Dr 28, Ann Arbor MI 48103 (USA)
UK: Orethic.com 17A Granville Park, London SE13 SDY (UK)
Spain: Bebés Ecológicos S.L. C/Juan XXIII, 26 Huércal-Overa 04600 Almería (Spain)
Please note that we strive to make each customer satisfied with our products, after all that is the basis of our company!